Tiewrap For Technology




IT Support Contract

Agreement between two parties

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  • You just need to open a ticket via phone or our dashboard chat system.
  • Our expert support engineers will respond ASAP 24/7 to resolve all your technical disputes remotely.
  • Providing onsite support visits.
  • The IT support contract offers you level-headedness that your workstation and network systems are being observed by reliable operators.
  • Leaving you to emphasize successively meeting your business endeavors.
  • Intend to retain your IT systems functional.
  • Get the most out of your network uptime, as well as upkeep your company’s efficiency.
  • Networks: Configuring network infrastructures.
  • Supplier management: Management of all equipment and devices.
  • Internet access: Management of your internet access services and broadband connectivity.
  • We provide all types of IT hardware and software solutions and support as well as IT Maintenance Contract.

HELP DESK

Provides 24/7 support

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  • Provides 24/7 crisis support and suicide prevention services
  • Troubleshooting: Analyzing and fixing problems with servers, systems, and network hardware.
  • Proactive and preventative management: online system administration to maximize uptime.
  • Backup and restore service: critical documents and files backed up safely.
  • Updates and upgrades: maintaining operating systems, workstations server, application software, and hardware upgrades.
  • Network security: Antivirus, network configuration, firewall, updating, and maintenance.
  • Email systems: Email applications, server set up.
  • Email systems: Email applications, server set up.
  • Wireless: Maintenance, troubleshooting, and set up.
  • Email Support.
  • Anti-Virus Support.

COLLABORATE

Contract Specification

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  • MAS ERP Software.
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  • MAS Doctors Booking System.
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  • Software Support.
  • Tele Support.
  • Hardware Support.
  • Preventative Maintenance.
  • Mobile Phone Support.
  • Besides, onsite and remote IT support, our AMC maintenance contract involves preemptive management of your technical infrastructure and network system. This means, every month, we will carry out an array of planned and unplanned monitoring and maintenance services, as well as provide your organization with exclusive IT services. In addition to this, we also amend daily and weekly technical management tasks, if needed. The finest portion is that you get preemptive training, administration, and technical helpdesk support for your organization.

WHAT WE DO?

Technology has important effects on business operations. No matter the size of your enterprise, technology has both tangible and intangible benefits that will help you make money and produce the results your customers demand. Technological infrastructure affects the culture, efficiency and relationships of a business. It also affects the security of confidential information and trade advantages.
We help you keep this operations easy and simple .

More...
The website has become the main headquarters of your business. Which shows your competence and professionalism.
Transforming the old way of data recording into notebooks to a digital method with a fast and easy-to-use mobile application.
The company data center and network is like the foundation of your house، We help you to design and build The Ultimate Data Center which will give you the opportunity to face all difficult working conditions.
Increased safety and security. Through 24/7 surveillance cameras.

Recent Projects

We’ve been so honored to work with

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Bambino Gesù A non-profit association

The Association Bambino Gesù of Cairo was born in 2020 from the womb of the Document on Human Fraternity with the primary purpose of concretely living human solidarity, cooperation, as well as love for every child.

Details
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Verdi CERAMIC & PORCELAIN MANUFACTURING

Ceramic Verdi for ceramic and porcelain wall and floor and decoration lines

Details
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Egyptian Canadian BOX MANUFACTURING

Golden Packs is a family owned business which was founded in 2006. Over the years we have established ourselves as one of the biggest and most reliable corrugated box manufacturing plants in Egypt. We are an independent Egyptian-Canadian manufacturer and converter of corrugated cardboard and other associated packing products.

Details

Silver Package - LE 3000

MAS Doctors Booking software. subscriptions on the Cloud, online appointment booking, remote access,
online data backups, Full license.

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  • One Doctor
  • Doctor schedule
  • Patients booking
  • Appointment management
  • Analytics dashboards
  • Patient medical histor
  • Prescription and doctor comments
  • Patient profile
  • Patient attachments
  • Patient teeth profile
  • Patient cash transactions
  • Patient payments and services
  • Services management
  • Financial statements report

Gold Package - LE 5000

MAS Doctors Booking software. subscriptions on the Cloud, online appointment booking, remote access,
online data backups, Full license.

  • Multi doctors management
  • Doctor schedule
  • Patients booking
  • Appointment management
  • Analytics dashboards
  • Patient medical histor
  • Prescription and doctor comments
  • Patient profile
  • Patient attachments
  • Patient teeth profile
  • Patient cash transactions
  • Patient payments and services
  • Services management
  • Financial statements report
  • Material management
  • Storages report

Silver Package - LE 4000

MAS Doctors Booking software. subscriptions on the Cloud, online appointment booking, remote access,
online data backups, Full license.

  • One Doctor
  • Doctor schedule
  • Patients booking
  • Appointment management
  • Analytics dashboards
  • Patient medical histor
  • Prescription and doctor comments
  • Patient profile
  • Patient attachments
  • Patient teeth profile
  • Patient cash transactions
  • Patient payments and services
  • Services management
  • Financial statements report
  • Material management
  • Storages report

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Tiewrap Founded in 2015, Tiewrap is a leading company in providing the latest technologies and using the best practice to deliver optimized business solutions to our customers, with our large umbrella of technology partnerships, full prompt support, and our professional, experienced and accredited team.

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IT Infrastructure & Data Center

Tiewrap can assist in planning, designing and implementing of infrastructure in your Datacenter.

We deliver site with detailed documentation to facilitate the upgrade, migration and diagnostic process. Our diagrams are editable to give customer a change management capability over their data center.

Preventive maintenance and general repair to mounted devices are our specialization.

Managing Director:
Milad Lahzi

Project Manager:
Jackoub Monier

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surveillance system

CCTV Camera Pros provides expert security camera system design and consulting services for residential, commercial, and government installation. Our knowledge and willingness to share sets us apart from our competition. We are not the typical online video surveillance supplier that merely sells equipment on a website using as much automation as possible. We are a hands on company run by hard working Americans.

We have a dedicated team of system engineers that help our customers and installation partners properly plan and design reliable security camera systems based on customer requirements. We help customers with small, medium and very large system.

Managing Director:
Milad Lahzi

Project Manager:
Jackoub Monier

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Hardware Services

Tiewrap Services has an enviable team of experienced and certified professionals to take care of the repair, maintenance and support services for ICT products. We are authorized by HP and Lenovo to provide support services for their products.

Our services are available for both products covered under warranty as well as out of warranty.

Tiewrap also provides hardware pre-sales assistance and guidance, Spare Parts and care packs.

Managing Director:
Milad Lahzi

Project Manager:
Jackoub Monier

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MAS ERP SOFTWARE

MAS ERP has many modules and features

Finance

The key features of Finance module include tracking accounts payable (AP) and accounts receivable (AR) and managing the general ledger. It also creates and stores crucial financial documents like balance sheets, payment receipts and tax statements.

Procurement

The procurement module, help companies to keep a list of approved vendors in this module and tie those suppliers to certain items. The module can automate requests for a quote, the procurement module helps the purchasing department prepare and send out purchase orders. It can then track that purchase order as the seller turns it into a sales order and ships the goods, automatically updating inventory levels once the order arrives.

Inventory Management

The inventory management module enables inventory control by tracking item quantities and location down to individual SKUs. This module offers a complete picture of not only current but also incoming inventory, through an integration with the procurement tool.

Manufacturing

The manufacturing module helps manufacturers plan production and make sure they have everything they need for planned production runs, like raw materials and machinery capacity. During the manufacturing process, it can update the status of goods-in-progress and help companies track actual output against forecasted production.

Sales

Many businesses also use CRM to manage sales leads and opportunities. It can track communication with prospects and suggest which customers should be targeted for certain promotions or cross-sell opportunities. More robust CRM modules may support customer segmentation (enabling more targeted marketing) and advanced contact managers and reporting tools.

HR Management

HRM module usually encompasses all the features of workforce management application and offers additional capabilities. HRM could be viewed as CRM for employees. This popular module has detailed records on all employees and stores documents like performance reviews, job descriptions and offer letters. It tracks not only hours worked but also paid time off (PTO)/sick days and benefits information.

Egypt Cairo

97 Samiha El Bagoury Street. Al Yasmeen 7, New Cairo. POSTAL CODE 11865

UAE Dubai

Silicon Gates 1, Silicon Oasis
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