Our Services

Contracts that keep your computers, servers and network working — with support by phone, remotely or on site.

IT Support Contract

All your IT looked after, every month

One yearly maintenance contract (AMC) keeps your computers, servers and network running, so you can focus on your business.

  • Monthly monitoring and preventive maintenance
  • Remote support, and on-site visits when needed
  • Your equipment, suppliers and internet connection managed for you
  • Training for your team
  • Support for computers, servers, software and mobile phones

Help Desk

Fully support 24/7

When something stops working, call us or open a ticket and an engineer starts on it right away.

  • Report a problem by phone or through the chat in your dashboard
  • Engineers available 24/7, and most problems fixed remotely
  • Troubleshooting for servers, computers and network equipment
  • An engineer on site when it can't be fixed remotely

Networks & Security

Safe, connected and backed up

We set up and protect the systems your business depends on.

  • Network and Wi-Fi setup and maintenance
  • Firewall, antivirus and regular security updates
  • Backups of your important files, and quick restores
  • Business e-mail setup and support
  • Support for our own software: MAS ERP and MAS Doctors

What We Do

Besides looking after your IT, we build and install the systems your business runs on, from your website to your server room. We plan each project with you, set it up, and support it afterwards.

Tell us about your project
Websites that present your company professionally and work well on phones. We design and build them, and keep them up to date.
Replace paper notebooks with a simple mobile app. Your team records data on the spot, and you see it right away.
We design and install server rooms and company networks (cabling, racks, servers and Wi-Fi), built to keep working in tough conditions.
Security cameras planned, installed and set up for your offices, factories and sites, recording around the clock.

Recent Projects

Companies we’ve been honored to work with.

Bambino Gesù

Bambino Gesù A non-profit association

The Association Bambino Gesù of Cairo was born in 2020 from the womb of the Document on Human Fraternity with the primary purpose of concretely living human solidarity, cooperation, as well as love for every child.

Details
Verdi

Verdi CERAMIC & PORCELAIN MANUFACTURING

Ceramic Verdi for ceramic and porcelain wall and floor and decoration lines

Details
El Ahram

El Ahram PRINTING & PACKAGING

Al Ahram is an Egyptian company engaged in the field of flexible packing since 1993 located in the 2nd industrial Zone of Borg El-Arab El-Gideda at Alexandria, Egypt.

Details

MAS Doctors Packages

Clinic booking and management software on the cloud: online appointment booking, remote access, online data backups and a full license.

What each package includes
Feature Silver Package3,000 LE Platinum Package5,000 LE Gold Package4,000 LE
One doctor Included Included
Multi doctors management Not included Not included
Doctor schedule Included Included
Patients booking Included Included
Appointment management Included Included
Analytics dashboards Included Included
Patient medical history Included Included
Prescription and doctor comments Included Included
Patient profile Included Included
Patient attachments Included Included
Patient teeth profile Included Included
Patient cash transactions Included Included
Patient payments and services Included Included
Services management Included Included
Financial statements report Included Included
Material management Not included Included
Storages report Not included Included

Portfolio

Founded in 2015, Tiewrap is a leading company in providing the latest technologies and using the best practice to deliver optimized business solutions to our customers, with our large umbrella of technology partnerships, full prompt support, and our professional, experienced and accredited team.

Download company profile
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IT Infrastructure & Data Center

Tiewrap can assist in planning, designing and implementing the infrastructure of your data center.

We deliver the site with detailed documentation to make upgrades, migration and diagnostics easier. Our diagrams are editable, giving you change-management control over your data center.

Preventive maintenance and general repair of rack-mounted devices are our specialty.

  • Strategy,
  • Implementation,
  • Credentials

Managing Director:
Milad Lahzi

Project Manager:
Jackoub Monier

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Surveillance system

Tiewrap provides expert security camera system design and consulting for residential, commercial and government installations. Our knowledge and willingness to share set us apart: we are a hands-on team, not a supplier that only sells equipment online.

Our dedicated system engineers help customers and installation partners plan and design reliable security camera systems based on their requirements — for small, medium and very large sites.

  • Strategy,
  • Implementation,
  • Credentials

Managing Director:
Milad Lahzi

Project Manager:
Jackoub Monier

Hardware Services
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Hardware Services

Tiewrap has an enviable team of experienced and certified professionals who take care of the repair, maintenance and support of ICT products. We are authorized by HP and Lenovo to provide support services for their products.

Our services are available for products both under warranty and out of warranty.

Tiewrap also provides hardware pre-sales assistance and guidance, spare parts and care packs.

  • Strategy,
  • Implementation,
  • Credentials

Managing Director:
Milad Lahzi

Project Manager:
Jackoub Monier

Juniper Networks
HP
Microsoft
Symantec
APC
Kaspersky

MAS ERP Software

One system with modules for every department: finance, procurement, inventory, manufacturing, sales and HR.

Finance

The key features of the Finance module include tracking accounts payable (AP) and accounts receivable (AR) and managing the general ledger. It also creates and stores crucial financial documents like balance sheets, payment receipts and tax statements.

Procurement

The procurement module helps companies keep a list of approved vendors and tie those suppliers to certain items. It can automate requests for a quote and helps the purchasing department prepare and send out purchase orders. It then tracks each purchase order as the seller turns it into a sales order and ships the goods, automatically updating inventory levels once the order arrives.

Inventory Management

The inventory management module enables inventory control by tracking item quantities and locations down to individual SKUs. It offers a complete picture of current and incoming inventory through its integration with the procurement module.

Manufacturing

The manufacturing module helps manufacturers plan production and make sure they have everything they need for planned production runs, like raw materials and machinery capacity. During manufacturing, it updates the status of goods in progress and helps companies track actual output against forecasted production.

Sales

Many businesses use CRM to manage sales leads and opportunities. It tracks communication with prospects and suggests which customers to target with promotions or cross-sell offers. More advanced CRM modules support customer segmentation for more targeted marketing, plus contact management and reporting tools.

HR Management

The HRM module includes all the features of a workforce management application and more — think of it as CRM for employees. It keeps detailed records of every employee and stores documents like performance reviews, job descriptions and offer letters. It tracks hours worked, paid time off, sick days and benefits.

Contact Us

Tell us what you need — our team in Cairo or Dubai will get back to you.

Egypt Cairo

New Cairo, Cairo, Egypt. POSTAL CODE 11865

UAE Dubai

Silicon Gates 1, Silicon Oasis

Send us a message

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